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Sep 12, 2018

"We're not robots, we're people. And it's PEOPLE that get things done, together".

Samantha Watson (AICPA & CIMA, London) talks to specialist people-developer, speaker, and trainer Clare Haynes of Wildfire. They discuss the differences between Emotional Intelligence and Emotional Quotient, the ways that they contribute to a better-functioning workplace environment, and how it can help when having difficult conversations.


Clare Haynes has a psychology background and a career which has spanned communications, sport, sales and fundraising in media, charity and public sectors. Based in Warwickshire, UK, she is a professional speaker for membership organisations and companies. 


  • Reinventing what meetings are for.
  • Taking better action by taking things slower.
  • Balancing introversion and extroversion.
  • Getting away from technical details and task-related activities.
  • Making agreements that really count by basing them on mutual understanding.




It's recorded by a growing team of AICPA & CIMA staff from offices across the world. 

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