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May 7, 2020

"Covid-19 has really highlighted the need to ensure that supply chains are lean, agile and built around COLLABORATIVE relationships."

Like almost all businesses, the retail sector has been hard hit by the pandemic lockdown. While the coronavirus disruption isn’t permanent, it’s nevertheless a critical test of an organisation’s resilience which could help make it stronger in the long term. Resilience and flexibility are now more important than ever, so how do business leaders improve this? Our guests are accounting academics Professor John Cullen and Professor Lisa Jack, and they share some useful findings from their years of research into best practices in the management of retail returns. This will be of particular interest to accounting and finance professionals who work with clients in the process improvement, logistics, scenario-planning or supply chain-management sector. 


  • Ensuring and delivering value through financial control.
  • Where accountants can help things work more smoothly between cross-functional teams.
  • How to navigate uncertain times.
  • How to embed the best accounting principles into processes.
  • Tools and resources that can help.



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